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Advice and Information -
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
Report -
Healthwatch Manchester recently conducted an investigation through a ‘mystery shopper’ exercise, into the barriers faced registering with a GP practice in Manchester. -
News -
Healthwatch Manchester recently conducted an investigation into the barriers faced when registering with a GP practice -
Report -
The board met on Tuesday 21st January 2020. Find out what was discussed here. -
News -
Are you self-isolating and in need of support? -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
News -
A statement from our colleagues at Greater Manchester Local Pharmaceutical Committee (GM LPC) regarding the challenges posed by COVID-19. -
Report -
The board met virtually on Tuesday 23rd April 2020. Find out what was discussed here. -
Advice and Information -
What is wellbeing?
Many people have different views on the exact meaning of wellbeing because it is a personal experience. The Oxford dictionary defines wellbeing as ‘the state of being comfortable, healthy or happy’. -
News -
The World Health Organisation (WHO) has recently issued updated guidance for the use of masks for the general public during the COVID-19 pandemic. -
Report -
The board met virtually on Tuesday 16th June 2020. Find out what was discussed here. -
Report -
We are delighted to have published our 2019-20 annual report -
News -
Healthwatch Manchester are delighted to be launching an information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services. -
News -
The World Health Organisation have recently released a new video outlining how we can break the COVID-19 chains of transmission. -
News -
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic. -
Page -
If you don't have the time to formally join us as a volunteer, but would like to help out, then you might like to be a Feedback Friend. -
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We are excited to announce that we have opened recruitment for multiple voluntary roles. Please complete the online application form towards the bottom of the page to register your interest! -
News -
Healthwatch Manchester are delighted to be launching an information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester. -
Page -
Youthwatch Manchester is a group of self-led volunteers aged between 16 and 25 years old. We listen to the views of children and young people on how services like doctors, dentists and social workers could be made better for them. We make sure their voices are heard! We try to be a group where everyone can be involved and have their say. -
Blog -
We have spent a little time recently discussing the topics we think need some attention. -
Page -
All practices are required by law to have a clear complaints process. If you wish to complain directly to the provider, this will be through the Practice Manager. -
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You can get free support to help you make a complaint about the NHS by using the Independent Complaints Advocacy (ICA) service. -
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The Patient Advice & Liaison Service (PALS) are the main contact for concerns and complaints about Hospital Services. -
Page -
The Customer Care Team at the Greater Manchester Mental Health NHS Foundation Trust are the main contact for concerns and complaints regarding Mental Health services including Child & Adolescent Mental Health Services (CAMHS). -
Page -
The Patient Experience Team at the North West Ambulance Service NHS Trust are the main contact for concerns and complaints regarding the Ambulance Service. -
Page -
The Corporate Complaints Team at Manchester City Council are the main contact for concerns and complaints regarding both Adult and Children's Social Care Services. -
Advice and Information -
A guide to accessing health services if you are homeless in Manchester -
Advice and Information -
Regular eye tests are important because your eyes don’t usually hurt when something is wrong. A sight test is a vital health check for your eyes that can pick up early signs of eye conditions before you’re aware of any symptoms. -
Advice and Information -
Sexual health services are also known as genitourinary medicine (GUM) clinics. Services provided include Sexually Transited Infection (STI) treatment and medication, contraception provision, HIV testing and treatment, and emergency services. -
Advice and Information -
In Crisis? Let us point you in the right direction - Free crisis services in Manchester -
Advice and Information -
The Care Act updates the law relating to care and support for adults and for carers, setting out one route for determining entitlements, which works for all groups of people in every circumstances. -
Advice and Information -
Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment. You are allowed to choose any NHS hospital in England or area of residence, however in some circumstances your rights may be restricted. -
Advice and Information -
Living with dementia at any time brings everyday challenges for the person and those around them. -
Advice and Information -
The World Health Organisation (WHO) has recently issued updated guidance for the use of masks for the general public during the COVID-19 pandemic. -
Advice and Information -
A practical guide to healthy caring is a new resource that provides information and advice to carers. -
News -
Check out the views of Healthwatch Manchester's volunteers -
Advice and Information -
Providing you with the latest information about COVID-19. Please note: this is an evolving issue and advice is changing regularly. We will endeavour to update our website to correspond with the updated guidance. -
Advice and Information -
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic. -
Advice and Information -
What to expect when donating blood, including registering, preparing for your appointment and what happens on the day. -
Advice and Information -
Everyone is under a lot of stress right now and you might be finding that social distancing and isolation measures are making difficult to feel safe and well. -
Advice and Information -
Diabetes is one of the most common diseases affecting all age groups. It is a condition that occurs when your body has trouble managing, storing and using the sugar in your blood. -
Advice and Information -
Mental health, emotional wellbeing and resilience is all about how we cope with what life throws at us. It concerns the way we feel about ourselves, conduct relationships, handle stress or deal with loss. -
Advice and Information -
Know where to go to get the advice you need about mental health services in Manchester. -
Report -
This report presents the findings from our survey of three Manchester communities for whom English is a second language: the Chinese, Deaf and South Asian communities, and their experiences of accessing safety information about COVID-19