Homeless People's Services

A guide to accessing health services if you are homeless in Manchester
Male doctor speaking to a patient

This information was produced by Healthwatch Manchester with special thanks to Urban Village Medical Practice for the permission to reuse the information from their Know Your Rights leaflet.

To see a list of all the homeless services, go to www.streetsupport.net

Your rights

Registering with a GP

NHS England states that:

  • You DO NOT need to provide ID or proof of address to register with a GP (although you might still be asked).
  • You can register using a temporary address such as a friend’s, a day centre or the practice’s address.
  • You just need to state that you are staying/sleeping within the area of the GP practice.

Everyone is entitled to free Primary Care services

  • Anyone in England may register and see a GP WITHOUT CHARGE.
  • This includes: ASYUM SEEKERS, REFUGEES, OVERSEAS VISITORS and those who are HOMELESS.
  • Prescriptions are free of charge for those claiming benefits.
  • Those not entitled to benefits (No Recourse to Public Funds) can apply for help with prescription costs by completing a HC1 form – ask your GP for more details.

Legislation

“Under the terms of primary medical services contracts, GP practices cannot refuse an application to join its list of NHS patients on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition”

IF YOU ARE REFUSED REGISTRATION ask to speak to the Practice Manager or call Healthwatch Manchester on 0161 228 1344 and we will do what we can to help.

Accessing Healthcare in Manchester

Urban Village Medical Practice

  • Address: Old Mill Street, Ancoats, M4 6EE
    Phone: 0161 272 5652
    Drop in clinic on Wednesday 2:30-4:30pm

Urban Village offers a specialist homeless healthcare service, including general health, mental health referrals, sexual health, alcohol and drug services.

Routine/emergency appointments are available once registered and do not need proof of address or ID.

Walk-In Centres (for non-emergency but urgent care)

  • City Health Centre: (Boots, 2nd floor), Market Street, Manchester, M1 1PL
    Phone: 0161 839 6227
    Open 7 days a week 8am-8pm
  • Manchester Royal Infirmary: Oxford Road, Manchester, M13 9WL
    Phone: 0161 276 5193
    Open 7 days a week 8am-10pm
  • Hawthorn Medical Centre: Unit K, Fallowfield Retail Park, Birchfields Road, Manchester, M14 6FS
    Phone: 0161 220 6080
    Open Monday-Friday 8am-8pm, Saturday & Sunday 10am-5pm

Dentist

  • Urban Village dental drop in: Old Mill Street, Ancoats, M4 6EE
    Wednesday's from 11am-3pm

Optician

  • Vision Care drop in at Cornerstone Day Centre: 104B Denmark Rd, Manchester, M15 6JS
    Monday's from 10:30am-2pm

Sexual and Reproductive Health

  • The Hathersage Centre: 280 Upper Brook Street, Manchester
    Phone: 0161 701 1555

Alcohol and Drug Service (Needle Exchange)

  • CGL, Zion Centre, 339 Stretford Road, M15 4ZY
    Monday-Friday 9am-5pm
    Phone: 0161 226 5526
  • CGL (North), 43A Carnarvon Street, M3 1EZ

Mental Health (Crisis Support)

  • The Sanctuary
    8pm-6am
    Phone: 0300 003 7029
  • Crisis Point
    Call at 12pm
    Phone: 0161 238 5149
  • Your GP can refer you to specialist mental health services. Or ask for more information at Urban Village Medical Practice, Old Mill Street, Ancoats, M4 6EE, Phone: 0161 272 5652.

A&E or call 999 (Life threatening emergencies)

  • Manchester Royal Infirmary: Oxford Road, Manchester, M13 9WL

Free internet/phone access

  • The Booth Centre, Edward Holt House, Pimblett Street, M3 1FU
    Monday-Friday 9-10am, 12-12:45pm
  • Cornerstone,104 Denmark Road, Hulme
    Monday-Friday 10:30am-4pm
  • Barnabus, The Beacon, 45 Bloom Street, Manchester, M1 3LY
    Monday-Friday 10:30am-1pm

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information