Tips and tools for making a complaint
Complaints about NHS services
Healthwatch Manchester is not a complaints service, we use service user feedback in a different way, but if you have a complaint to make you can contact Manchester’s Independent Complaints Advocacy (ICA) service.
Complaints about day-to-day NHS Services: GPs, Opticians, Dentists and Pharmacy
Find out where to start if you have a problem with your GP, Optician, Dentist or Pharmacy.
Complaints about Hospital Services
Find out where to start if you have a problem as a patient in a hospital.
Complaints about Mental Health Services (including Child & Adolescent Mental Health Services (CAMHS))
If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.
Complaints about Social Care Services
Find out where to start if you have a problem with an Adult and Children's Social Care Services.
Complaints about the Ambulance Services (including the 111 service)
Find out how to make a complaint about Ambulance Services.
Find out information about how a staff member can report a problem in the NHS or an adult social care service.
Complaints about Healthwatch Manchester
Find out information about how to make a complaint if you are dissatisfied with any aspect of the service received by Healthwatch Manchester.