How do I make a complaint about mental health services?

The Customer Care Team at the Greater Manchester Mental Health NHS Foundation Trust are the main contact for concerns and complaints regarding Mental Health services including Child & Adolescent Mental Health Services (CAMHS). 

Your complaint will be acknowledged within three working days, and you’ll be contacted to ensure that your concerns have been recorded correctly.

Greater Manchester Mental Health NHS Foundation Trust

0800 587 4793 (freephone) or 0161 358 0600

customercare@gmmh.nhs.uk

Customer Care Team, Greater Manchester Mental Health NHS Foundation Trust, Trust HQ, Bury New Road, Prestwich, Manchester, M25 3BL

For more information, visit their website:

gmmh.nhs.uk/customer-care/

Healthwatch England and the Citizens Advice have also produced some resources available here.

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