1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. What is Youthwatch Manchester working on?

    Blog -

    We have spent a little time recently discussing the topics we think need some attention.

  4. Homeless People's Services

    Advice and Information -

    A guide to accessing health services if you are homeless in Manchester

  5. Crisis Card

    Advice and Information -

    In Crisis? Let us point you in the right direction - Free crisis services in Manchester

  6. Choose and book your appointment

    Advice and Information -

    Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment. You are allowed to choose any NHS hospital in England or area of residence, however in some circumstances your rights may be restricted.

  7. Patient Journeys

    Report -

    Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals.

  8. Enter and View: 136 Suite

    Report -

    We recently conducted an Enter and View visit to the 136 Suite at North Manchester General Hospital, a specialist mental health service run by the Greater Manchester Mental Health NHS Trust (GMMH).

  9. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  10. Your NHS: Frequently Asked Questions

    Advice and Information -

    We have updated our healthcare service guide, to reflect some recent changes. Please read on for more information.

  11. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  12. Working in Isolation? - Experiences of integrated care

    Report -

    This report investigates the experiences of integrated care for two of our local communities.

  13. Working in Isolation? - a new report into integrated care

    News -

    Our report highlights the experiences of two Manchester communities in accessing healthcare services.

  14. While You Wait - Waiting for Hospital Treatment

    News -

    Find out more information about the While You Wait website and also learn about the work we are doing around system restoration.

  15. Plans to tackle NHS backlog – Healthwatch England response

    Advice and Information -

    In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.

  16. Patient experience during COVID-19 - two new Healthwatch Manchester reports

    Report -

    We are delighted to release two new reports looking into patient experiences of care during the COVID-19 pandemic

  17. Enter and View: Manchester Royal Infirmary

    Report -

    We recently carried out an Enter and View at Manchester Royal Infirmary Hospital to assess wheelchair access for people in the hospital.

  18. No Time to Wait

    Report -

    This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital.

  19. MyMFT: Information and support

    Advice and Information -

    Healthwatch Manchester staff were recently invited to a workshop at Wythenshawe Hospital to learn more about a new online web portal and mobile app that connects you to your MFT medical information known as MyMFT

  20. Enter and View: Averill House Care Home

    Report -

    Healthwatch Manchester recently carried out an Enter and View at Carlton Road Care Home in Newton Heath, Manchester.

  21. Upcoming Industrial Action: August 2023

    News -

    Both Junior and Consultant doctors will be participating in planned industrial action in August 2023.

    •Junior doctors will be striking from 7am on Friday 11 August until 7am on Tuesday 15 August.
    •Consultant doctors will be striking from 7am on Thursday 24 August until 7am on Saturday 26 August.

  22. Blast from the past! Nine year old Healthwatch report reappears

    News -

    After recently completing a review of the Accident and Emergency department at Manchester Royal Infirmary, HWM have been looking back at our work and looked almost 10 years prior to find a review similar to this.

  23. Patiently Waiting. A review of patient experience from the Accident and Emergency Department at Manchester Royal Infirmary Hospital

    Report -

    Healthwatch Manchester recently completed three visits to the Emergency Department waiting areas at Manchester Royal Infirmary(MRI) to speak with patients there about their experience.

  24. Enter and View: Wythenshawe Hospital

    Report -

    We recently carried out an Enter and View at Wythenshawe Hospital to assess wheelchair access for people in the hospital.

  25. Healthwatch Manchester Impact Report

    Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.

  26. Patient Access Portal - improving access to your healthcare

    News -

    Healthwatch Manchester are delighted to be launching an information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester.

  27. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  28. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  29. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  30. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  31. The Right to Register

    Report -

    Healthwatch Manchester recently conducted an investigation through a ‘mystery shopper’ exercise, into the barriers faced registering with a GP practice in Manchester.

  32. Interpreter Needs of Manchester's Deaf Community

    Report -

    To coincide with the International Day of Sign Languages on the 23rd September we are showcasing these answers from a focus group we held last October with people from Manchester Deaf Centre.

  33. Sticking with IT

    Report -

    Healthwatch Manchester conducted an investigation into older Manchester residents; their experiences and approach in using online services to access health and care and towards online use in general.

  34. Meeting the Manchester Demand

    Report -

    This report aims to provide a review of access to Manchester’s Sexual Health Services.

  35. Children in Context

    Report -

    Manchester parents took part in a survey around healthy growth in children between 0 and 5 years of age. It examined their access to and uptake of healthy growth services for children and tested their understanding of healthy diet and exercise.

  36. Make the Call

    Report -

    A review was carried out of the 111 telephone operator service using the ‘mystery shopper’ model. Over a period of six months calls were made to the 111 number and a variety of scenarios presented to the operators.

  37. Looking after your wellbeing as a young person in Manchester

    Advice and Information -

    What is wellbeing?

    Many people have different views on the exact meaning of wellbeing because it is a personal experience. The Oxford dictionary defines wellbeing as ‘the state of being comfortable, healthy or happy’.

  38. Opticians & Eye Care

    Advice and Information -

    Regular eye tests are important because your eyes don’t usually hurt when something is wrong. A sight test is a vital health check for your eyes that can pick up early signs of eye conditions before you’re aware of any symptoms.

  39. Meet Obada: An insight into accessing healthcare as a refugee

    Blog -

    We spoke to Obada Obada Al-Hariri about his contribution to local community groups through volunteering and assisting with translation for fellow refugees and asylum seekers. Find out more about in this blog.

  40. Healthwatch Manchester’s Volunteers Talk About Their Time With us

    News -

    Check out the views of Healthwatch Manchester's volunteers

  41. Keeping you informed about coronavirus

    Advice and Information -

    Providing you with the latest information about COVID-19. Please note: this is an evolving issue and advice is changing regularly. We will endeavour to update our website to correspond with the updated guidance.

  42. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  43. Meet Jacqui: An insight into safeguarding in Manchester

    Blog -

    We spoke to Jacqui King about her work at Manchester’s safeguarding provision. Find out more about safeguarding in this blog.

  44. Thinking about giving blood?

    Advice and Information -

    What to expect when donating blood, including registering, preparing for your appointment and what happens on the day.

  45. Diabetes care in Manchester

    Advice and Information -

    Diabetes is one of the most common diseases affecting all age groups. It is a condition that occurs when your body has trouble managing, storing and using the sugar in your blood.

  46. Mental Health Support

    Advice and Information -

    Mental health, emotional wellbeing and resilience is all about how we cope with what life throws at us. It concerns the way we feel about ourselves, conduct relationships, handle stress or deal with loss.