1. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  2. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  3. If you are concerned about dementia

    Advice and Information -

    Living with dementia at any time brings everyday challenges for the person and those around them.

  4. Residential, Nursing & Independant Living

    Advice and Information -

    Find out about the difference between Residential Homes, Nursing homes and Independent living.

  5. Enter and View: Norlands Nursing Home

    Report -

    We recently visited Norlands Nursing Home in Newton Heath. Read our report into the home below.

  6. Enter and View: Alexandra Lodge

    Report -

    We recently conducted an Enter and View visit to Alexandra Lodge Care Centre. Read our report by clicking the link below.

  7. Enter and View: Beechill Nursing Home

    Report -

    We recently carried out an Enter and View visit to Beechill Nursing Home in Cheetham Hill.

  8. Enter and View: Seymour Care Home

    Report -

    We recently conducted an Enter and View visit to Seymour Care Home in Clayton.

  9. Enter and View: Hall Lane Resource Centre

    Report -

    We recently conducted an Enter and View visit to Hall Lane Resource Centre, a short stay residential and respite care centre in South Manchester.

  10. Enter and View: Abbotsford Nursing Home

    Report -

    We recently conducted an Enter and View visit to Abbotsford Nursing Home.

  11. Enter and View: Seymour Care Home

    Report -

    We recently carried out an Enter and View visit to Seymour Care Home in Clayton.

  12. Enter and View: Allendale Residential Home

    Report -

    We recently conducted an Enter & View at Allendale Residential Home in North Manchester.

  13. HWM Enter and View: Acacia Lodge

    Report -

    We recently performed an Enter and View at Acacia Lodge in New Moston, North Manchester

  14. HWM Enter and View: Brocklehurst

    Report -

    We recently performed an Enter and View at Brocklehurst Nursing Home in Withington, Manchester

  15. HWM Enter and View: Chestnut House

    Report -

    We recently performed an Enter and View at Chestnut House Care Home, Crumpsall, Manchester

  16. HWM Enter and View: Fairleigh House Care Home

    Report -

    We recently performed an Enter and View at Fairleigh House Care Home in Whalley Range, Manchester.

  17. HWM Enter and View: Carlton Road Care Home

    Report -

    We recently performed an Enter and View at Carlton Road Care Home in Whalley Range, Manchester.

  18. Enter and View: Averill House Care Home

    Report -

    Healthwatch Manchester recently carried out an Enter and View at Carlton Road Care Home in Newton Heath, Manchester.

  19. Healthwatch Manchester Newsletter-- June 2023

    Blog -

    News, updates and information in the latest edition of the Healthwatch Manchester Newsletter.

  20. 'I would rather be here'. Our review of the Extra Care Service

    Report -

    We visited Extra Care services in Manchester to speak with the residents about their experiences in receipt of this service.

  21. Healthwatch Manchester Newsletter-- July 2023

    Blog -

    News, updates and information in the latest edition of the Healthwatch Manchester Newsletter.

  22. Healthwatch Manchester Impact Report

    Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.

  23. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  24. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  25. What is Youthwatch Manchester working on?

    Blog -

    We have spent a little time recently discussing the topics we think need some attention.

  26. Homeless People's Services

    Advice and Information -

    A guide to accessing health services if you are homeless in Manchester

  27. Crisis Card

    Advice and Information -

    In Crisis? Let us point you in the right direction - Free crisis services in Manchester

  28. Choose and book your appointment

    Advice and Information -

    Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment. You are allowed to choose any NHS hospital in England or area of residence, however in some circumstances your rights may be restricted.

  29. Patient Journeys

    Report -

    Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals.

  30. Enter and View: 136 Suite

    Report -

    We recently conducted an Enter and View visit to the 136 Suite at North Manchester General Hospital, a specialist mental health service run by the Greater Manchester Mental Health NHS Trust (GMMH).

  31. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  32. Your NHS: Frequently Asked Questions

    Advice and Information -

    We have updated our healthcare service guide, to reflect some recent changes. Please read on for more information.

  33. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  34. Working in Isolation? - Experiences of integrated care

    Report -

    This report investigates the experiences of integrated care for two of our local communities.

  35. Working in Isolation? - a new report into integrated care

    News -

    Our report highlights the experiences of two Manchester communities in accessing healthcare services.

  36. While You Wait - Waiting for Hospital Treatment

    News -

    Find out more information about the While You Wait website and also learn about the work we are doing around system restoration.

  37. Plans to tackle NHS backlog – Healthwatch England response

    Advice and Information -

    In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.

  38. Patient experience during COVID-19 - two new Healthwatch Manchester reports

    Report -

    We are delighted to release two new reports looking into patient experiences of care during the COVID-19 pandemic

  39. Enter and View: Manchester Royal Infirmary

    Report -

    We recently carried out an Enter and View at Manchester Royal Infirmary Hospital to assess wheelchair access for people in the hospital.

  40. No Time to Wait

    Report -

    This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital.

  41. MyMFT: Information and support

    Advice and Information -

    Healthwatch Manchester staff were recently invited to a workshop at Wythenshawe Hospital to learn more about a new online web portal and mobile app that connects you to your MFT medical information known as MyMFT

  42. Upcoming Industrial Action: August 2023

    News -

    Both Junior and Consultant doctors will be participating in planned industrial action in August 2023.

    •Junior doctors will be striking from 7am on Friday 11 August until 7am on Tuesday 15 August.
    •Consultant doctors will be striking from 7am on Thursday 24 August until 7am on Saturday 26 August.

  43. Blast from the past! Nine year old Healthwatch report reappears

    News -

    After recently completing a review of the Accident and Emergency department at Manchester Royal Infirmary, HWM have been looking back at our work and looked almost 10 years prior to find a review similar to this.

  44. Patiently Waiting. A review of patient experience from the Accident and Emergency Department at Manchester Royal Infirmary Hospital

    Report -

    Healthwatch Manchester recently completed three visits to the Emergency Department waiting areas at Manchester Royal Infirmary(MRI) to speak with patients there about their experience.