1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. What is Youthwatch Manchester working on?

    Blog -

    We have spent a little time recently discussing the topics we think need some attention.

  3. Homeless People's Services

    Advice and Information -

    A guide to accessing health services if you are homeless in Manchester

  4. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  5. How to get an NHS dentist appointment during COVID-19

    News -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  6. Your NHS: Frequently Asked Questions

    Advice and Information -

    We have updated our healthcare service guide, to reflect some recent changes. Please read on for more information.

  7. NHS Dentistry & COVID-19: What's Happening Now?

    Advice and Information -

    Routine dental care has had to change because of COVID-19. Following on from recent discussions with our Local Dental Committee, we are delighted to provide you with an update on accessing NHS dentistry.

  8. Supporting our dental staff

    News -

    Research earlier this year conducted by the British Dental Association highlights the worsening morale of staff in dental practices, caused by the impact of COVID-19.

  9. Find your local Healthwatch

    Advice and Information -

    Do you need support from Healthwatch Manchester, but are not sure that you've come to the right place? We are only able to support residents who live in & use services in Manchester.

  10. BBC investigation on NHS dentistry - Healthwatch England's response

    News -

    A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service.

    Read Healthwatch England's response.

  11. Seen and Heard: The experiences of children and young people in primary care

    Report -

    Our staff visited East Manchester leisure Centre in recently to interact with local service users and gather their views on accessing general practice surgeries and dental practices in Manchester.

  12. How you make a complaint about primary care services has changed.

    Advice and Information -

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner has changed. Primary care services are GPs, dentists, opticians or pharmacy services.

  13. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  14. Patient Access Portal - improving access to your healthcare

    News -

    Healthwatch Manchester are delighted to be launching an information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester.

  15. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  16. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  17. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  18. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  19. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  20. The Right to Register

    Report -

    Healthwatch Manchester recently conducted an investigation through a ‘mystery shopper’ exercise, into the barriers faced registering with a GP practice in Manchester.

  21. Interpreter Needs of Manchester's Deaf Community

    Report -

    To coincide with the International Day of Sign Languages on the 23rd September we are showcasing these answers from a focus group we held last October with people from Manchester Deaf Centre.

  22. Sticking with IT

    Report -

    Healthwatch Manchester conducted an investigation into older Manchester residents; their experiences and approach in using online services to access health and care and towards online use in general.

  23. Meeting the Manchester Demand

    Report -

    This report aims to provide a review of access to Manchester’s Sexual Health Services.

  24. Children in Context

    Report -

    Manchester parents took part in a survey around healthy growth in children between 0 and 5 years of age. It examined their access to and uptake of healthy growth services for children and tested their understanding of healthy diet and exercise.

  25. Make the Call

    Report -

    A review was carried out of the 111 telephone operator service using the ‘mystery shopper’ model. Over a period of six months calls were made to the 111 number and a variety of scenarios presented to the operators.

  26. Looking after your wellbeing as a young person in Manchester

    Advice and Information -

    What is wellbeing?

    Many people have different views on the exact meaning of wellbeing because it is a personal experience. The Oxford dictionary defines wellbeing as ‘the state of being comfortable, healthy or happy’.

  27. Opticians & Eye Care

    Advice and Information -

    Regular eye tests are important because your eyes don’t usually hurt when something is wrong. A sight test is a vital health check for your eyes that can pick up early signs of eye conditions before you’re aware of any symptoms.

  28. Choose and book your appointment

    Advice and Information -

    Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment. You are allowed to choose any NHS hospital in England or area of residence, however in some circumstances your rights may be restricted.

  29. Meet Obada: An insight into accessing healthcare as a refugee

    Blog -

    We spoke to Obada Obada Al-Hariri about his contribution to local community groups through volunteering and assisting with translation for fellow refugees and asylum seekers. Find out more about in this blog.

  30. Healthwatch Manchester’s Volunteers Talk About Their Time With us

    News -

    Check out the views of Healthwatch Manchester's volunteers

  31. Keeping you informed about coronavirus

    Advice and Information -

    Providing you with the latest information about COVID-19. Please note: this is an evolving issue and advice is changing regularly. We will endeavour to update our website to correspond with the updated guidance.

  32. Meet Jacqui: An insight into safeguarding in Manchester

    Blog -

    We spoke to Jacqui King about her work at Manchester’s safeguarding provision. Find out more about safeguarding in this blog.

  33. Thinking about giving blood?

    Advice and Information -

    What to expect when donating blood, including registering, preparing for your appointment and what happens on the day.

  34. Diabetes care in Manchester

    Advice and Information -

    Diabetes is one of the most common diseases affecting all age groups. It is a condition that occurs when your body has trouble managing, storing and using the sugar in your blood.

  35. Mental Health Support

    Advice and Information -

    Mental health, emotional wellbeing and resilience is all about how we cope with what life throws at us. It concerns the way we feel about ourselves, conduct relationships, handle stress or deal with loss.

  36. Patient Journeys

    Report -

    Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals.

  37. Know your rights

    Advice and Information -

    Everyone has the right to information and education about how to take care of themselves and what they are entitled to within the health and social care.

  38. How to sign up to the Patient Access portal

    Advice and Information -

    An information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester.

  39. Services for Children and Young People in Manchester

    Advice and Information -

    We are making it part of our mission to speak to local health and care providers about the services they run. We want to make it easier to understand what’s available to young people,, what these services do, and what it’s like to use them.

  40. Healthwatch Manchester launches Patient Access Portal video

    News -

    Healthwatch Manchester are delighted to be launching an information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services.

  41. COVID-19: How to break the chains of transmission

    News -

    The World Health Organisation have recently released a new video outlining how we can break the COVID-19 chains of transmission.

  42. COVID-19: When and how to wear masks

    News -

    The World Health Organisation (WHO) has recently issued updated guidance for the use of masks for the general public during the COVID-19 pandemic.

  43. Local communities to support self-isolating people

    News -

    Are you self-isolating and in need of support?

  44. The Right to Register

    News -

    Healthwatch Manchester recently conducted an investigation into the barriers faced when registering with a GP practice

  45. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  46. Coping with COVID

    Blog -

    My first go at a blog & I hope you find it useful to read about my experiences of COVID infection. It's also a call to action as I want to hear about yours, especially around your experience of NHS Track & Trace support.
    Neil Walbran, Chief Officer

  47. Student Services Video Series

    Advice and Information -

    Student video series! Each video shines a light on student services, available in Manchester!