1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. What is Youthwatch Manchester working on?

    Blog -

    We have spent a little time recently discussing the topics we think need some attention.

  4. Homeless People's Services

    Advice and Information -

    A guide to accessing health services if you are homeless in Manchester

  5. Crisis Card

    Advice and Information -

    In Crisis? Let us point you in the right direction - Free crisis services in Manchester

  6. Choose and book your appointment

    Advice and Information -

    Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment. You are allowed to choose any NHS hospital in England or area of residence, however in some circumstances your rights may be restricted.

  7. Patient Journeys

    Report -

    Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals.

  8. Enter and View: 136 Suite

    Report -

    We recently conducted an Enter and View visit to the 136 Suite at North Manchester General Hospital, a specialist mental health service run by the Greater Manchester Mental Health NHS Trust (GMMH).

  9. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  10. Your NHS: Frequently Asked Questions

    Advice and Information -

    We have updated our healthcare service guide, to reflect some recent changes. Please read on for more information.

  11. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  12. Working in Isolation? - Experiences of integrated care

    Report -

    This report investigates the experiences of integrated care for two of our local communities.

  13. Working in Isolation? - a new report into integrated care

    News -

    Our report highlights the experiences of two Manchester communities in accessing healthcare services.

  14. While You Wait - Waiting for Hospital Treatment

    News -

    Find out more information about the While You Wait website and also learn about the work we are doing around system restoration.

  15. Plans to tackle NHS backlog – Healthwatch England response

    Advice and Information -

    In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.

  16. Patient experience during COVID-19 - two new Healthwatch Manchester reports

    Report -

    We are delighted to release two new reports looking into patient experiences of care during the COVID-19 pandemic

  17. Enter and View: Manchester Royal Infirmary

    Report -

    We recently carried out an Enter and View at Manchester Royal Infirmary Hospital to assess wheelchair access for people in the hospital.

  18. No Time to Wait

    Report -

    This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital.

  19. MyMFT: Information and support

    Advice and Information -

    Healthwatch Manchester staff were recently invited to a workshop at Wythenshawe Hospital to learn more about a new online web portal and mobile app that connects you to your MFT medical information known as MyMFT

  20. Enter and View: Averill House Care Home

    Report -

    Healthwatch Manchester recently carried out an Enter and View at Carlton Road Care Home in Newton Heath, Manchester.

  21. Upcoming Industrial Action: August 2023

    News -

    Both Junior and Consultant doctors will be participating in planned industrial action in August 2023.

    •Junior doctors will be striking from 7am on Friday 11 August until 7am on Tuesday 15 August.
    •Consultant doctors will be striking from 7am on Thursday 24 August until 7am on Saturday 26 August.

  22. Blast from the past! Nine year old Healthwatch report reappears

    News -

    After recently completing a review of the Accident and Emergency department at Manchester Royal Infirmary, HWM have been looking back at our work and looked almost 10 years prior to find a review similar to this.

  23. Patiently Waiting. A review of patient experience from the Accident and Emergency Department at Manchester Royal Infirmary Hospital

    Report -

    Healthwatch Manchester recently completed three visits to the Emergency Department waiting areas at Manchester Royal Infirmary(MRI) to speak with patients there about their experience.

  24. Enter and View: Wythenshawe Hospital

    Report -

    We recently carried out an Enter and View at Wythenshawe Hospital to assess wheelchair access for people in the hospital.

  25. Healthwatch Manchester Impact Report

    Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.

  26. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  27. COVID-19: When and how to wear masks

    Advice and Information -

    The World Health Organisation (WHO) has recently issued updated guidance for the use of masks for the general public during the COVID-19 pandemic.

  28. Access to Pharmacies during COVID-19 - A statement from our colleagues at Greater Manchester Local Pharmaceutical Committee (GM LPC)

    News -

    A statement from our colleagues at Greater Manchester Local Pharmaceutical Committee (GM LPC) regarding the challenges posed by COVID-19.

  29. Keeping you informed about coronavirus

    Advice and Information -

    Providing you with the latest information about COVID-19. Please note: this is an evolving issue and advice is changing regularly. We will endeavour to update our website to correspond with the updated guidance.

  30. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  31. How to look after your wellbeing during the coronavirus pandemic

    Advice and Information -

    Everyone is under a lot of stress right now and you might be finding that social distancing and isolation measures are making difficult to feel safe and well.

  32. COVID-19: Three Communities

    Report -

    This report presents the findings from our survey of three Manchester communities for whom English is a second language: the Chinese, Deaf and South Asian communities, and their experiences of accessing safety information about COVID-19

  33. How to get an NHS dentist appointment during COVID-19

    News -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  34. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  35. Coping with COVID

    Blog -

    My first go at a blog & I hope you find it useful to read about my experiences of COVID infection. It's also a call to action as I want to hear about yours, especially around your experience of NHS Track & Trace support.
    Neil Walbran, Chief Officer

  36. Rapid COVID-19 testing in Manchester

    Advice and Information -

    Rapid COVID-19 testing is available in Manchester for people without symptoms and who cannot work from home

  37. COVID-19 Vaccine Passport

    News -

    The UK government have updated their advice on how people can demonstrate their vaccination status.

  38. COVID-19 Three Communities - What's changed?

    Report -

    This report presents the findings from our new survey of three Manchester communities for whom English is a second language: the Chinese, Deaf and South Asian communities, and their experiences of accessing safety information about COVID-19

  39. COVID-19 Three Communities: What's changed?

    News -

    Our new report shines a light on the need for better COVID-19 safety information for people for whom English is a second language.