1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. What is Youthwatch Manchester working on?

    Blog -

    We have spent a little time recently discussing the topics we think need some attention.

  3. Homeless People's Services

    Advice and Information -

    A guide to accessing health services if you are homeless in Manchester

  4. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  5. How to get an NHS dentist appointment during COVID-19

    News -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  6. Your NHS: Frequently Asked Questions

    Advice and Information -

    We have updated our healthcare service guide, to reflect some recent changes. Please read on for more information.

  7. NHS Dentistry & COVID-19: What's Happening Now?

    Advice and Information -

    Routine dental care has had to change because of COVID-19. Following on from recent discussions with our Local Dental Committee, we are delighted to provide you with an update on accessing NHS dentistry.

  8. Supporting our dental staff

    News -

    Research earlier this year conducted by the British Dental Association highlights the worsening morale of staff in dental practices, caused by the impact of COVID-19.

  9. Find your local Healthwatch

    Advice and Information -

    Do you need support from Healthwatch Manchester, but are not sure that you've come to the right place? We are only able to support residents who live in & use services in Manchester.

  10. BBC investigation on NHS dentistry - Healthwatch England's response

    News -

    A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service.

    Read Healthwatch England's response.

  11. Seen and Heard: The experiences of children and young people in primary care

    Report -

    Our staff visited East Manchester leisure Centre in recently to interact with local service users and gather their views on accessing general practice surgeries and dental practices in Manchester.

  12. How you make a complaint about primary care services has changed.

    Advice and Information -

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner has changed. Primary care services are GPs, dentists, opticians or pharmacy services.

  13. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  14. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  15. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  16. Crisis Card

    Advice and Information -

    In Crisis? Let us point you in the right direction - Free crisis services in Manchester

  17. Choose and book your appointment

    Advice and Information -

    Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment. You are allowed to choose any NHS hospital in England or area of residence, however in some circumstances your rights may be restricted.

  18. Patient Journeys

    Report -

    Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals.

  19. Enter and View: 136 Suite

    Report -

    We recently conducted an Enter and View visit to the 136 Suite at North Manchester General Hospital, a specialist mental health service run by the Greater Manchester Mental Health NHS Trust (GMMH).

  20. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  21. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  22. Working in Isolation? - Experiences of integrated care

    Report -

    This report investigates the experiences of integrated care for two of our local communities.

  23. Working in Isolation? - a new report into integrated care

    News -

    Our report highlights the experiences of two Manchester communities in accessing healthcare services.

  24. While You Wait - Waiting for Hospital Treatment

    News -

    Find out more information about the While You Wait website and also learn about the work we are doing around system restoration.

  25. Plans to tackle NHS backlog – Healthwatch England response

    Advice and Information -

    In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.

  26. Patient experience during COVID-19 - two new Healthwatch Manchester reports

    Report -

    We are delighted to release two new reports looking into patient experiences of care during the COVID-19 pandemic

  27. Enter and View: Manchester Royal Infirmary

    Report -

    We recently carried out an Enter and View at Manchester Royal Infirmary Hospital to assess wheelchair access for people in the hospital.

  28. No Time to Wait

    Report -

    This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital.

  29. MyMFT: Information and support

    Advice and Information -

    Healthwatch Manchester staff were recently invited to a workshop at Wythenshawe Hospital to learn more about a new online web portal and mobile app that connects you to your MFT medical information known as MyMFT

  30. Enter and View: Averill House Care Home

    Report -

    Healthwatch Manchester recently carried out an Enter and View at Carlton Road Care Home in Newton Heath, Manchester.

  31. Upcoming Industrial Action: August 2023

    News -

    Both Junior and Consultant doctors will be participating in planned industrial action in August 2023.

    •Junior doctors will be striking from 7am on Friday 11 August until 7am on Tuesday 15 August.
    •Consultant doctors will be striking from 7am on Thursday 24 August until 7am on Saturday 26 August.

  32. Blast from the past! Nine year old Healthwatch report reappears

    News -

    After recently completing a review of the Accident and Emergency department at Manchester Royal Infirmary, HWM have been looking back at our work and looked almost 10 years prior to find a review similar to this.

  33. Patiently Waiting. A review of patient experience from the Accident and Emergency Department at Manchester Royal Infirmary Hospital

    Report -

    Healthwatch Manchester recently completed three visits to the Emergency Department waiting areas at Manchester Royal Infirmary(MRI) to speak with patients there about their experience.

  34. Enter and View: Wythenshawe Hospital

    Report -

    We recently carried out an Enter and View at Wythenshawe Hospital to assess wheelchair access for people in the hospital.

  35. Healthwatch Manchester Impact Report

    Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.