1. Enter and View: Averill House Care Home

    Report -

    Healthwatch Manchester recently carried out an Enter and View at Carlton Road Care Home in Newton Heath, Manchester.

  2. How you make a complaint about primary care services has changed.

    Advice and Information -

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner has changed. Primary care services are GPs, dentists, opticians or pharmacy services.

  3. Healthwatch Manchester Newsletter-- June 2023

    Blog -

    News, updates and information in the latest edition of the Healthwatch Manchester Newsletter.

  4. Choose the Right NHS Service for You

    Advice and Information -

    Choosing the right service when you are unwell or injured helps you to get the care you need as soon as possible. It also reduces pressure on emergency services, freeing them up to help those who need it most.

  5. 'I would rather be here'. Our review of the Extra Care Service

    Report -

    We visited Extra Care services in Manchester to speak with the residents about their experiences in receipt of this service.

  6. Quality Time: Our Annual Health Check Review Report

    Report -

    Healthwatch Manchester have recently completed a report investigating the experiences of learning disabled people when receiving their Annual Health Checks.

  7. Healthwatch Manchester 2022-2023 Annual Report

    Report -

    Healthwatch Manchester are delighted to publish our 2022-2023 Annual Report.

  8. Healthwatch Manchester Newsletter-- July 2023

    Blog -

    News, updates and information in the latest edition of the Healthwatch Manchester Newsletter.

  9. Upcoming Industrial Action: August 2023

    News -

    Both Junior and Consultant doctors will be participating in planned industrial action in August 2023.

    •Junior doctors will be striking from 7am on Friday 11 August until 7am on Tuesday 15 August.
    •Consultant doctors will be striking from 7am on Thursday 24 August until 7am on Saturday 26 August.

  10. NHS England set to replace two-week cancer appointment target

    News -

    After a year of consultation, NHS bosses are set to announce a change in how fast a patient will be able to see a specialist if their GP suspects they have cancer.

  11. Our review reports for 81 Manchester GP Practice Websites are here!

    Report -

    We have reviewed all Manchester GP Practice websites (where a website was available to do so) using 21 assessment criteria (statutory compliance, contractual compliance, accessibility compliance). Here are the bespoke reports for each website.

  12. Who's Who at your GP Practice?

    News -

    Services in GP practices and the community are being changed to make it easier for patients to access a wider range of help and support services from general practices.

  13. Healthwatch Manchester: Better Practice? GP Practice website reviews

    Report -

    We have completed our re-review of each GP Practice website in Manchester. The full report is now available here.

  14. Blast from the past! Nine year old Healthwatch report reappears

    News -

    After recently completing a review of the Accident and Emergency department at Manchester Royal Infirmary, HWM have been looking back at our work and looked almost 10 years prior to find a review similar to this.

  15. Patiently Waiting. A review of patient experience from the Accident and Emergency Department at Manchester Royal Infirmary Hospital

    Report -

    Healthwatch Manchester recently completed three visits to the Emergency Department waiting areas at Manchester Royal Infirmary(MRI) to speak with patients there about their experience.

  16. Enter and View: Wythenshawe Hospital

    Report -

    We recently carried out an Enter and View at Wythenshawe Hospital to assess wheelchair access for people in the hospital.

  17. 'Bridging the Gap' - A qualitative analysis of Mental Health Support Services for students in Manchester

    Report -

    Healthwatch Manchester have spent time over the last four months talking with members of Manchester's student population about their experience and understanding of Mental Health Support Services available to them in the city.

  18. Loud & Clear? - A comparative review of the Start for Life and Little Swaps, Big Changes Public Health Campaigns.

    Report -

    Healthwatch Manchester have spent time over the last few months working with different community groups reviewing two separate public health campaigns.

  19. Accessible Information Standard in M20

    Report -

    Recently Healthwatch Manchester conducted a review on pharmacies in the M20 area to assess their compliance with the Accessible Information Standard (AIS).

  20. Healthwatch Manchester Impact Report

    Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.

  21. Wheelchair Access across Manchester Hospitals

    Report -

    Healthwatch Manchester are delighted to announce that we have completed our combined review of wheelchair access across the three major hospital sites in Manchester - Manchester Royal Infirmary, North Manchester General Hospital and Wythenshawe Hospital.

  22. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  23. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  24. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  25. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  26. Diabetes Week

    Event -

  27. Carers Week

    Event -

  28. Men's Health Week

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  29. World Blood Donor Day

    Event -

  30. World Suicide Prevention day

    Event -

  31. World Mental Health Day

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  32. World Homelessness Day

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  33. Carers Rights Day

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  34. International Volunteer Day

    Event -

  35. Young Carers Awareness Day 2018

    Event -

  36. Dignity Action Day 2018

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  37. Children Mental Health Week

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  38. Student Volunteering Week 2018

    Event -

  39. Eating Disorder Awareness Week

    Event -

  40. World Autism Awareness Week 2020

    Event -

  41. World Health Day 2018

    Event -

  42. Stroke Awareness Month

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  43. Mental Health Awareness Week 2018

    Event -

  44. Dying Matters Week 2018

    Event -

  45. Young Carers Awareness Day

    Event -

  46. Children’s mental health week

    Event -