1. The Right to Register

    Report -

    Healthwatch Manchester recently conducted an investigation through a ‘mystery shopper’ exercise, into the barriers faced registering with a GP practice in Manchester.

  2. Impact Report: Extended Access to GP Appointments

    Report -

    This report aims to present the impact of our previous investigation into the extended access service (also known as the 7 day service).

  3. Week Spot?

    Report -

    We conducted a review into the new 7-day GP service using a 'mystery shopper' exercise. We found that the service is failing many local people, with only 40% of GP practices offering the service.

  4. 'Cut Loose' - deregistration of homeless people from GP practices

    Report -

    We are delighted to be releasing our report 'Cut Loose', which follows an investigation into the effect of deregistration of homeless people from GP practices

  5. Working in Isolation? - Experiences of integrated care

    Report -

    This report investigates the experiences of integrated care for two of our local communities.

  6. 'Good Practice' - a review of GP practice websites

    Report -

    Our new review of GP practice websites highlights a need for improved accessibility standards

  7. Mystery shopper review of access to Patient Participation Groups

    Report -

    Healthwatch Manchester have produced a report about the publics access to Patient Participation Groups.

  8. Seen and Heard: The experiences of children and young people in primary care

    Report -

    Our staff visited East Manchester leisure Centre in recently to interact with local service users and gather their views on accessing general practice surgeries and dental practices in Manchester.

  9. Quality Time: Our Annual Health Check Review Report

    Report -

    Healthwatch Manchester have recently completed a report investigating the experiences of learning disabled people when receiving their Annual Health Checks.

  10. Our review reports for 81 Manchester GP Practice Websites are here!

    Report -

    We have reviewed all Manchester GP Practice websites (where a website was available to do so) using 21 assessment criteria (statutory compliance, contractual compliance, accessibility compliance). Here are the bespoke reports for each website.

  11. Healthwatch Manchester: Better Practice? GP Practice website reviews

    Report -

    We have completed our re-review of each GP Practice website in Manchester. The full report is now available here.

  12. Healthwatch Manchester Impact Report

    Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.