News and reports

The Board met virtually on Tuesday 15th September 2020. Read the minutes from the meeting here.

The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

Individuals and organisations have the right to express their views about the performance of Healthwatch Manchester and the way in which it conducts its business.

The Health and Social Care Act allows local Healthwatch authorised representatives to observe how health and adult social care services are provided and to talk to service users, their families and carers.

Today we launch our Health & Social Care Complaints Charter for the city of Manchester!

We are making it part of our mission to speak to local health and care providers about the services they run. We want to make it easier to understand what’s available to young people,, what these services do, and what it’s like to use them.

An information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester.

Find out about the difference between Residential Homes, Nursing homes and Independent living.

Everyone has the right to information and education about how to take care of themselves and what they are entitled to within the health and social care.

This report presents the findings from our survey of three Manchester communities for whom English is a second language: the Chinese, Deaf and South Asian communities, and their experiences of accessing safety information about COVID-19

Know where to go to get the advice you need about mental health services in Manchester.