covid
COVID-19: Three communities survey re-deployment
We are re-deploying our summer COVID-19 survey looking into the experiences of three communities for whom English is a second language.
20 January 2021
News
student
Improving awareness of student healthcare services - our video series
We are launching an information video series for students which will help them address their healthcare needs
20 January 2021
News
Coping with COVID
My first go at a blog & I hope you find it useful to read about my experiences of COVID infection. It's also a call to action as I want to hear about yours, especially around your experience of NHS Track & Trace support. Neil Walbran, Chief Officer
I’ve already done the maths and reckon I’ve got a couple of days to get ready for the infection to show symptoms if he’s got it. I’ve probably caught it too.
24 December 2020
Blog
graphic of a magnifying glass
Board Minutes - September 2020
The Board met virtually on Tuesday 15th September 2020. Read the minutes from the meeting here.
17 December 2020
Report
A&E
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
15 December 2020
Advice and Information
Ambulance outside an A&E
NHS 111: How do I book a timeslot at A&E?
From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
14 December 2020
Advice and Information
COVID-19 update
Manchester placed in tier 3 after lockdown
What does this mean for Manchester residents?
27 November 2020
News
complaints policy
Complaints Policy
Individuals and organisations have the right to express their views about the performance of Healthwatch Manchester and the way in which it conducts its business.
16 November 2020
Report
enter and view
Enter & View Policy
The Health and Social Care Act allows local Healthwatch authorised representatives to observe how health and adult social care services are provided and to talk to service users, their families and carers.
16 November 2020
Report
Complaints Charter
A Health and Social Care Complaints Charter for Manchester
Today we launch our Health & Social Care Complaints Charter for the city of Manchester!
12 November 2020
News
Group of young volunteers smiling at the camera
Services for Children and Young People in Manchester
We are making it part of our mission to speak to local health and care providers about the services they run. We want to make it easier to understand what’s available to young people,, what these services do, and what it’s like to use them.
6 November 2020
Advice and Information
Woman helping an elderly man use a IPad
How to sign up to the Patient Access portal
An information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester.
6 November 2020
Advice and Information