COVID-19 update
Manchester placed in tier 3 after lockdown
What does this mean for Manchester residents?
27 November 2020
News
complaints policy
Complaints Policy
Individuals and organisations have the right to express their views about the performance of Healthwatch Manchester and the way in which it conducts its business.
16 November 2020
Report
enter and view
Enter & View Policy
The Health and Social Care Act allows local Healthwatch authorised representatives to observe how health and adult social care services are provided and to talk to service users, their families and carers.
16 November 2020
Report
Complaints Charter
A Health and Social Care Complaints Charter for Manchester
Today we launch our Health & Social Care Complaints Charter for the city of Manchester!
12 November 2020
News
Group of young volunteers smiling at the camera
Services for Children and Young People in Manchester
We are making it part of our mission to speak to local health and care providers about the services they run. We want to make it easier to understand what’s available to young people,, what these services do, and what it’s like to use them.
6 November 2020
Advice and Information
Woman helping an elderly man use a IPad
How to sign up to the Patient Access portal
An information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester.
6 November 2020
Advice and Information
a woman and man standing and reading
Residential, Nursing & Independant Living
Find out about the difference between Residential Homes, Nursing homes and Independent living.
6 November 2020
Advice and Information
Healthwatch staff member talking to a member of the public about their experience
Know your rights
Everyone has the right to information and education about how to take care of themselves and what they are entitled to within the health and social care.
6 November 2020
Advice and Information
IAPT
Students encouraged to use mainstream therapy services
We're promoting the mental health services available to support students across Manchester
16 October 2020
News
covid
COVID-19 research in Black, Asian and minority ethnic communities
The National Institute for Health Research (NIHR) are calling for participation in COVID-19 based research
15 October 2020
News
covid
Three Manchester Communities Speak up about COVID Infection Safety
Our investigation into how well informed people were around COVID safety has revealed some concerning results.
15 October 2020
News
graphic of a magnifying glass
COVID-19: Three Communities
This report shows displays the findings from our survey of three communities for whom English is a second language, about their experiences accessing information about COVID-19 and how to protect themselves.
15 October 2020
Report