1. Fall in patient satisfaction with GPs

    News -

    The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read Healthwatch England's response.

  2. Healthwatch England response to government’s plans on GP access

    Response -

    The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them.

  3. How our work is raising awareness about online accessibility

    News -

    Last year we conducted a review investigating the accessibility of GP practise websites. We concluded that on these websites, booking an appointment was difficult on over a quarter of those we reviewed.

  4. Mystery shopper review of access to Patient Participation Groups

    Report -

    Healthwatch Manchester have produced a report about the publics access to Patient Participation Groups.

  5. Seen and Heard: The experiences of children and young people in primary care

    Report -

    Our staff visited East Manchester leisure Centre in recently to interact with local service users and gather their views on accessing general practice surgeries and dental practices in Manchester.