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This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital. -
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The board met on Tuesday 16th May 2017. To view the minutes of this meeting click the link below. -
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A review was carried out of the 111 telephone operator service using the ‘mystery shopper’ model. Over a period of six months calls were made to the 111 number and a variety of scenarios presented to the operators. -
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The board met on Tuesday 18th July 2017. Find out what was covered by clicking the link below. -
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A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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Using a walkthrough, this report provides a comparison between the three A&E departments in Manchester for people with urgent mental health needs. -
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The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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The board met on Tuesday 19th September 2017. Find out what was covered by clicking the link below. -
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We are delighted to be able to share our annual report for 2016-17. It showcases our work over the last 12 months. -
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Our report aims to highlight the gaps in services people face when diagnosed with dementia at an early age. The report makes recommendations which it’s hoped will be used in gearing up for these much needed services in Manchester. -
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Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals. -
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The board met on Tuesday 21st November 2017. Find out what was covered by clicking the link below. -
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We conducted a review into the new 7-day GP service using a 'mystery shopper' exercise. We found that the service is failing many local people, with only 40% of GP practices offering the service. -
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This report displays our research into the access to mental health services for homeless people in Manchester. It includes the result of outreach done with homeless people and an analysis of the current NHS provision. -
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The board met on Tuesday 16th January 2018. Find out what was covered by clicking the link below. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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The board met on Tuesday 20th March 2018. Find out what was covered by clicking the link below. -
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Manchester parents took part in a survey around healthy growth in children between 0 and 5 years of age. It examined their access to and uptake of healthy growth services for children and tested their understanding of healthy diet and exercise. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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We provide advice, information and signposting about accessing health and social care services. You can use Healthwatch as a single point of contact to help find information about the choices you have or we can put you in touch with the right organisation to help. Please note - we try our best to make sure that we signpost you to reputable sources of information but we cannot accept responsibility for the accuracy of information on other people's websites. -
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We spoke to Obada Obada Al-Hariri about his contribution to local community groups through volunteering and assisting with translation for fellow refugees and asylum seekers. Find out more about in this blog. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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We welcome volunteers from all backgrounds, faiths and communities, as well as with any disabilities, regardless of sexual orientation or gender identity. -
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