Three Sites Review

Using a walkthrough, this report provides a comparison between the three A&E departments in Manchester for people with urgent mental health needs.

Recommendations: 

  • Further investigation is required into the factors identified by the walkthrough.
  • User involvement in service and pathway design needs to involve local people familiar with the service and pathway.
  • Opportunity for shared learning between staff on each site needs to be made available.
  • This needs to occur within the timeframe of the Single Hospital Service.
  • Healthwatch Manchester, as the independent consumer champion for health and social care needs to either lead or be involved in the above.

Downloads

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