News and reports

A review was carried out of the 111 telephone operator service using the ‘mystery shopper’ model. Over a period of six months calls were made to the 111 number and a variety of scenarios presented to the operators.

The board met on Tuesday 16th May 2017. To view the minutes of this meeting click the link below.

This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital.

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.