News and reports

This report displays our research into the access to mental health services for homeless people in Manchester. It includes the result of outreach done with homeless people and an analysis of the current NHS provision.

We conducted a review into the new 7-day GP service using a 'mystery shopper' exercise. We found that the service is failing many local people, with only 40% of GP practices offering the service.

The board met on Tuesday 21st November 2017. Find out what was covered by clicking the link below.

Our report aims to highlight the gaps in services people face when diagnosed with dementia at an early age. The report makes recommendations which it’s hoped will be used in gearing up for these much needed services in Manchester.

Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals.

We are delighted to be able to share our annual report for 2016-17. It showcases our work over the last 12 months.

The board met on Tuesday 19th September 2017. Find out what was covered by clicking the link below.

Using a walkthrough, this report provides a comparison between the three A&E departments in Manchester for people with urgent mental health needs.

The board met on Tuesday 18th July 2017. Find out what was covered by clicking the link below.

A review was carried out of the 111 telephone operator service using the ‘mystery shopper’ model. Over a period of six months calls were made to the 111 number and a variety of scenarios presented to the operators.

The board met on Tuesday 16th May 2017. To view the minutes of this meeting click the link below.

This report examines patient experience of the relocation of dialysis treatment from Wythenshawe Hospital to Altrincham Hospital.